Shipping policy
Shipping Policy
Last updated: May 10, 2026
Order Processing
All orders are processed within 2–5 business days. Orders are not shipped or delivered on weekends or holidays.
Please note that our products are made to order. Processing times may vary depending on product availability and demand.
Shipping Times
Estimated shipping times:
- United States: [3–7 business days]
- Shipping times are estimates and not guaranteed. Delays may occur due to high demand, weather, carrier issues, or customs processing.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow time for tracking information to update.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method unless otherwise stated (e.g., free shipping promotions).
Delays and Issues
We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
If your package is significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, contact us immediately at info.runclubregular@gmail.com.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered by the carrier.
If you believe your package has been lost, please contact the shipping carrier directly. You may also contact us and we will try to assist where possible.
Damaged Items
If your order arrives damaged or defective, please contact us within [14 days] of delivery with:
- Your order number
- Photos of the damaged item and packaging
We will review your case and work toward a resolution.
Contact Information
For any shipping-related questions or concerns, please contact us:
Email: info.runclubregular@gmail.com
Business Name: Run Club Regular